Terms of service

Welcome to Woodchy. By accessing our website and purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have given consent to allow any of your minor dependents to use this site.

You agree not to use our products or services for any unlawful or unauthorized purpose, nor violate any laws in your jurisdiction while using our services.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

All products listed on our website are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.

We make every effort to display product colors, finishes, and designs as accurately as possible. However, due to screen differences and the natural characteristics of wood, slight variations may occur and shall not be considered defects.

3. Pricing & Payments

All prices listed on the website are in INR and are subject to change without notice.

We reserve the right to correct any errors in pricing, product descriptions, or availability at any time without prior notice.

Payments must be made through approved payment methods available on the website. Orders will be processed only after successful payment confirmation.

4. Orders & Cancellations

Once an order is placed, you will receive a confirmation. However, this does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order due to reasons including but not limited to product unavailability, pricing errors, or suspected fraudulent activity.

Orders can only be cancelled before dispatch. Once shipped, cancellations will not be accepted.

5. Shipping & Delivery

We aim to deliver products within the estimated timeline; however, delivery times may vary based on location, logistics, and unforeseen circumstances.

Woodchy is not liable for delays caused by courier partners, natural events, or external factors beyond our control.

Customers are responsible for providing accurate shipping details. Any additional charges due to incorrect information will be borne by the customer.

6. Returns, Refunds & Replacements

All returns, refunds, and replacements are governed by our Return & Refund Policy.

By making a purchase, you agree to the terms mentioned in that policy.

7. Intellectual Property

All content on this website, including images, designs, logos, text, and graphics, is the property of Woodchy and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, or use any content without prior written permission.

8. Limitation of Liability

Woodchy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Our liability shall be limited to the amount paid for the product purchased.

9. Third-Party Services

We may use third-party services such as payment gateways, logistics partners, and analytics tools. We are not responsible for the practices or policies of these third parties.

10. User Conduct

You agree not to:

  • Use the website for fraudulent or unlawful activities
  • Interfere with the security or functionality of the website
  • Upload harmful code, viruses, or malicious content

Any violation may result in termination of access to our services.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.

It is your responsibility to review these terms periodically.

12. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the jurisdiction of the courts in [Ahmedabad, Gujarat].

13. Contact Information

For any questions regarding these Terms of Service, please contact us:

Email: care@woodchy.com
Phone: +91 9909388558