Privacy policy

Effective Date: March 17,2026

At Woodchy, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

When you interact with our website, we may collect personal information that you voluntarily provide to us, including your name, email address, phone number, billing address, shipping address, and payment details. This information is collected when you place an order, subscribe to our newsletter, contact us, or interact with our services.

We may also automatically collect certain information about your device and browsing behavior, such as your IP address, browser type, device information, pages visited, time spent on the website, and referring URLs. This helps us improve user experience and website performance.

2. How We Use Your Information

The information we collect is used to process and fulfill your orders, manage payments, arrange deliveries, and provide customer support. It also helps us communicate with you regarding your orders, updates, promotional offers, and important service-related notifications.

We use your information to improve our website, personalize your shopping experience, analyze trends, and enhance our products and services. Your data may also be used for marketing purposes, but only where permitted by applicable laws.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as payment gateways, logistics partners, and marketing platforms. These third parties are obligated to keep your information secure and use it only for the intended purpose.

We may also disclose your information if required by law, legal process, or government authorities.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand user behavior, remember your preferences, and improve website functionality.

You can choose to disable cookies through your browser settings, but this may affect certain features of the website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

6. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us at any time by following the unsubscribe link or contacting us directly.

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

Woodchy reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date.